Chapter 65 Airport Conflict, War of Words (Ch 65)

At six o’clock in the evening, the two boarded a flight to Shanghai.

Before the plane took off, Chen Yuwen took the time to handle work on her phone.

Qi Jia sent a message to Xu Zheng, telling him that he had passed the audition and thanking him for his recommendation.

After chatting with Xu Zheng, my mother sent me another message asking when I would go home for the New Year.

Qi Jia couldn’t be sure about this question, because “The Unknown” would be released during the Spring Festival and he would be traveling around the country with the crew.

So I explained it to my mother. Although she was a little disappointed,

But when he heard that his son’s movie would be released during the Spring Festival, he was very happy and asked Qi Jia what the name of the movie was.

Then she will ask her sisters who dance in the square to go and support her.

While he was chatting with his mother, a sentence in the back seat caught his attention.

“Why hasn’t the plane taken off yet?!”

Huh? Qi Jia looked at the time in confusion and found that it was already past seven o’clock.

According to the time, it should have taken off half an hour ago.

After hurriedly telling his mother that he had something to do, he put away his phone and looked at Chen Yuwen.

“Sister, what happened? Is the flight delayed?”

Chen Yuwen shook her head and stretched her neck to find a flight attendant to ask. Although she noticed earlier than Qi Jia that the plane did not take off at the normal time, she didn’t understand what had happened.

At this time, the in-flight broadcast was heard.

“Dear passengers, I’m sorry to receive the notification from the tower. Due to weather conditions, this flight needs to be delayed. Please be patient and wait. Thank you.”

After saying that, he repeated it in English.

Is it the weather? Qi Jia looked out the window in confusion.

But I was surprised to find that not far away, an airplane painted with SDA was slowly sliding out of the runway and starting to taxi.

It was obviously a very normal thing, but Qi Jia felt that the plane was acting sneaky and afraid of being discovered.

…

More than an hour later,

In the cabin, many passengers were already impatient. Even though the flight attendant kept trying to comfort them,

However, the stuffy environment in the cabin still made it difficult for everyone to calm down, and they all clamored for an explanation from the airline.

It was not until the air police came out to calm people down that the tempers subsided.

Another hour passed.

I watched the planes around me take off one after another, but I was still standing there,

Everyone’s dissatisfaction reached its peak, and this time even if the air police stepped in, no one would buy it.

“Give me your money back!!!”

“Damn it, it’s been four hours, and it’s still not flying!”

“It’s so boring! If we’re not flying, can you open the cabin door and let us go back to the terminal?”

“Where’s the captain? Let the captain come out and speak. Look at Shandong Airlines flying so fast! Why can’t you fly?”

“It’s been so long, and I haven’t received any food. Do I have to make a scene to get a delayed meal?”

“Did the airline fail to pay the parking fee and the plane was detained by the airport?”

“Give me your money back!!!”

The noise of adults and children crying filled the cabin.

After more than 40 minutes, the plane still hadn’t taken off, but fortunately the captain communicated with the higher-ups and

The cabin door was opened and everyone was asked to get off the plane and return to the terminal to wait.

It’s about ten o’clock at night.

The hungry and tired people finally couldn’t bear it anymore and all rushed to the ground service to demand an explanation.

Qi Jia and Chen Yuwen looked at each other. After waiting for so long, they were both speechless.

Now that the departure time has passed, there is no way to change the ticket or refund it, and the airline has not given any explanation.

“I’m going to the bathroom. Don’t follow me and cause trouble. Mind your image.”

Before leaving, Chen Yuwen repeatedly reminded Qi Jia.

Shortly after she left, a man with slicked-back hair, who should be a member of the airline management, appeared in front of everyone.

“Everyone, please listen to me quietly. Due to flight schedule reasons, the flight you originally booked has been temporarily cancelled. After our intensive coordination, we have arranged an extra flight for you at 11:30 tonight, so please wait patiently for a while.”

Finally got a clear answer.

Everyone’s mood calmed down a bit, and soon it was half past eleven.

As a result, many people turned around and wanted to leave, planning to board the plane early.

But there is still a large number of people who are very dissatisfied with the airline’s approach and are still gathering in front to make a fuss.

“Young man, can you help me ask how to get a refund or change my ticket? There are too many people here, they can’t hear me when I shout, and I can’t squeeze through with my child.”

At this time, a middle-aged woman with three children beside Qi Jia asked embarrassedly,

“Okay, big sister, wait a moment, I’ll ask for you.”

Qi Jia nodded, cleared his throat, and shouted loudly.

“What if we want to refund or change the ticket?”

He had a loud voice and was tall, so everyone noticed him right away.

The man with the slicked-back hair glanced at Qi Jia with a somewhat unhappy look and an impatient expression.

But in order to solve the problem as quickly as possible, he still spoke.

“If you don’t change your ticket and don’t want to take the extra flight, you can refund your ticket yourself, but you will have to pay for it yourself!”

His tone was harsh, as if Qi Jia had offended him because he was more handsome than him.

“Can’t we get a free refund or change if the flight is delayed? Are you trying to force us to take an extra flight?”

Qi Jia raised his eyebrows and wanted to get angry, but when he remembered Chen Yuwen’s instructions, he spoke calmly.

“Who told you it’s free? I’m the manager of the airline. Don’t I know better than you?”

When the man with slicked back hair said this, his arrogant tone made Qi Jia furious.

He pushed through the crowd and walked up to the man with the slicked-back hair.

Seeing Qi Jia coming towards him aggressively, the man with the slicked-back hair thought he was going to hit him.

I walked towards the policeman in fear and took a few steps closer.

“What are you afraid of? Aren’t you right? I won’t hit you. I’m talking to you rationally!”

Qi Jia was amused by his cowardly look and waved at him.

The crowd watching had long been fed up with this grandson’s pretentious appearance and began to make a noise.

“Yeah, what are you afraid of? Weren’t you very arrogant just now?”

“I still like the way you were rebellious just now.”

“Give me your money back!!!”

“If you don’t send the delayed meal, I’m going to make a scene.”

One of the policemen pushed the man with slicked back hair and advised.

“You better go out and explain yourself.”

After saying that, he looked at Qi Jia again and said lightly.

“Talk nicely, don’t use force.”

“Don’t worry, police officer, I am a reasonable person.”

Qi Jia nodded in agreement, then pressed his hand towards the people around him and spoke.

“Everyone be quiet for now, let me explain the law to him and let him give everyone a satisfactory answer.”

As an excellent actor, the tone of his voice and the aura he exudes are incomparable to ordinary people.

Everyone was infected by Qi Jia’s confident aura and gradually quieted down.

Qi Jia saw Chen Yuwen standing outside with an angry look on his face.

After giving her a reassuring look, he turned and spoke to the man with slicked back hair.

“First, according to Article 821 of the Civil Code, if a flight is delayed or cancelled due to the airline’s fault, the airline must help passengers refund or rebook their tickets free of charge, instead of forcing us to take your overtime flight!”

“This flight delay was not caused by us.”

The man with the slicked-back hair retorted without even thinking.

As soon as he said this, without Qi Jia having to say anything, an old man next to him immediately started cursing excitedly.

“Bullshit, I’m going to beat you to death with a smack in the ear. You just said it was because of the flight schedule!”

Others also spoke up and said that they had been recording videos.

“Master, calm down. We won’t curse at you.”

Qi Jia comforted the old man, looked at the man with slicked back hair, and continued.

“Second, according to Article 29 of the Flight Normal Management Regulations, if a flight is delayed or cancelled due to the carrier’s own reasons, the airline needs to provide free food and accommodation services to passengers, including reasons such as flight schedules.”

“Third, according to Article 29 of the Civil Aviation Law, if a flight is delayed or cancelled due to the carrier’s own reasons, the airline needs to compensate the passengers financially.”

“Fourth, Article 32 of the Civil Aviation Law stipulates that when a flight is delayed, the airline must arrange an extra flight for passengers, but it cannot force passengers to cooperate. If you think the time is suitable, you can take the flight. If the time is not suitable, then you need to help passengers refund and change their tickets for free!”

“First, free refunds and changes; second, free accommodation and meals; third, financial compensation; fourth, overtime flights; just these four points!”

Qi Jia finished reciting the four regulations in one breath, citing classics and making each one reasonable and well-founded.

His tone was gentle but powerful, although no one knew which law he was referring to.

But just listening to him speak, it feels very convincing.

As soon as the words fell,

The crowd around burst into warm applause and the onlookers cheered.

Even the police officer who was maintaining order nodded slightly, asking everyone to do the same as this young man.

It would be great if you could defend your rights reasonably, with solid evidence, and without making any noise or fuss.

The guy with the slicked back hair didn’t expect Qi Jia to be so strong, so strong that he couldn’t refute it.

In the end, he had no choice but to run aside to make a phone call, using the excuse of asking his superiors for instructions.

A few minutes later, he came back sweating and told everyone in a respectful and friendly manner,

The superior has fully accepted the four requirements, and he will now help everyone implement them.

“Young man, I was rude just now. I’ll help you with it now. Do you want to refund or change your ticket?”

“Me? I don’t need it. I’m taking an overtime flight.”

After Qi Jia finished speaking, he turned and walked out of the crowd, leaving behind the man with a confused look on his face and cursing in his heart.